AutoNow Wearable
Automotive Reminder App
Extension of mobile app
Reminders
Services due
History
Shop Recommendations
UX Strategy Blueprint
Challenges:
Consistency in vehicle repair history
Up-to-date info on pricing
Accuracy in vehicle information
Aspirations:
Returning customers
Customer interaction and care towards vehicle
Focus Area:
Accuracy in vehicle history
Frequency of reminders
Customer loyalty
Guiding Principles:
Accurate sync of bluetooth and phone
Up-to-date info on pricing
Timeliness of alerts
Activities:
Compare what is being recorded on phone vs. shop records
Do alerts trigger an action?
Are the alerts clear?
Measurements:
Actions by user, whether they make appointments
Sketches
Screens
